You've had the evaluation, the report has been delivered. Now, what do you do with it? This post-evaluation period is arguably the most important. We certainly think it is. Assuming that you have entered into the evaluation in the spirit it is intended and not simply paid 'lip service' to the … [Read more...]
Benchmarking
Whether a client asks us to, or not, we always do benchmark each new evaluation against others we have undertaken. And often, we will share some of this comparative information with the client. Obviously this is on a strictly 'no names' and confidential basis, and we would never convey any … [Read more...]