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Electronic matter management systems

11th November 2014 2 Comments

 

Does anyone use an electronic matter management system – ie. One that allows all of the relevant documents and correspondence for a particular piece of work to be kept in a single electronic file that can be easily located and searched?  If so, does anyone have experience of a system that is simple and efficient to access when working remotely and that can be used by colleagues in multiple locations, including in different continents?

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Comments

  1. FTSE100 said

    5th December 2014 at 12:09 pm

    We signed up to Boardpad as part of our relationship with Capita. interestingly we signed a two year deal with Capita but a three year deal with ICSA. I did try to get out of the thrid year, to renegotiate the price, but they werent inclined to play ball.

    The system works really well – it has been adopted by all but one of our Main Board (its an ED who still does paper!), and we have rolled it out to Ops Board. I use the REading Rooms for a host of other stuff including a charity board on which I sit.

    Technical support has always been prompt and attentive.

    So my only grouse if that it is expensive, but then based on what I have seen when speaking with others, the prices are pretty similar (surprise). I probably wont sign up for three years next time though.

    • FTSE250 said

      27th November 2014 at 5:21 pm

      We tested, signed up with, and then implemented BoardPad in 2013. We were offered a 3 year contract from ICSA but they fairly readily agreed to a “break clause” after one year (possibly because they knew they were in a competitive tender process with other providers) If you have concerns then I’d have thought ICSA would agree to a “break” option after a shorter period than 3 years. We’ve had no problems at all with ICSA’s technical support or, specifically when uploading documents.

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