I’d like to gather some information about common practice regarding registrar’s service agreements.
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- Length of contract (ours is 3 years)
- Notice period (ours is 12 months)
- Right to terminate (we don’t have a right to terminate for non-performance only if there’s a breach)
- Rolling basis (ours is on this basis)
- Review (do you review annually or more frequently?)
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Apologies, can’t help, we have our own internal registrar. Works well for us, serving shareholders and the business (share schemes). Last reviewed a year ago, will review again in a couple of years.
The details of the service agreement are almost identical to our current service agreement. The only difference being our agreement is five years. Moving from three to five years allowed us to gain a significant saving.
We formally review the agreement annually.
1. same
2. same
3. same
4. renewed every three years
5. usually annually but they are willing to meet more frequently if required.
I believe some of the larger companies have service level agreements with performance conditions in, but this is not offered to us (small caps!).